This section provides you with an easy way to access product information and technical documentation

Multimedia

edgeBOX screensaver (993KB)
General edgeBOX flyer which gives an overview of the features and benefits that edgeBOX provides

Flyers

edgeBOX flyer (993KB)
General edgeBOX flyer which gives an overview of the features and benefits that edgeBOX provides
edgeBOX datasheet (285KB)
Flyer that summarizes the technical characteristics of the different edgeBOX models
iTEMS managed services flyer (991KB)
An overview of the features and advantages that the iTEMS provisioning and monitoring tool provides
Reseller flyer (518KB)
Advantages of being a Critical Links Partner
EB Rapid Response - USA (480KB)
Overview of the post-sales support program (USA version)
EB Rapid Response - UK (480KB)
Overview of the post-sales support program (UK version)
EB Rapid Response - EU (480KB)
Overview of the post-sales support program (European Union version)

edgeBOX Case Studies and White Papers

Portuguese Schools Case Study (649KB)
edgeBOX provided a flexible and centrally managed infrastructure at a competitive price
Portucel/Soporcel Case Study (679KB)
How this company managed to interconnect all their European offices
Guestcentric SMB Case Study (894KB)
How edgeBOX delivers value-added services to small businesses, while having a very low TCO
Delivering Broadband Managed Services to SMEs (573KB)
White Paper on how edgeBOX can help support Managed Services Strategies at Service Providers, Telco’s, ISP’s, and Managed Services Providers.

Presentation Slides

edgeBOX Business Case for Managed Services (2.8MB)

These presentation slides give an overview of the business case for using edgeBOX as a platform to deliver Managed Services

edgeBOX Business Case for SMBs (5.8MB)

These presentation slides give an overview of the business case SMBs using edgeBOX

edgeBOX Product Presentation (6.4MB)

These presentation slides give an overview of the edgeBOX Product its features and differentiation

edgePACK Flyers

edgeCMS (853KB)
edgeBOX Content Management System optional plugin module for managing website contents
edgeExchange (837KB)
edgeBOX Groupware Collaboration Framework optional plugin module which allows contact,
calendar, task and resource sharing
edgeLMS (723KB)
edgeBOX Learning Management System optional plugin module which provides a complete
learning infrastructure for educational establishments

Product

edgeBOX User Manual (8.4MB)

The complete user manual (this is a large file)

Quick Start Guide (352KB)

Brief guide describing quick steps to configure edgeBOX's main features.

edgeBOX 4.6 Default Values (220KB)

edgeBOX 4.6 default configurations and examples

  edgeBOX Bundle Quick Start Guide (858.7 KB)

How to Quickly set up the edgeBOX Bundle

edgeBOX Self Service Manual (1.63MB)

Guide to use edgeBOX's Self-Service feature

Performance Metrics for edgeBOX Appliances (427.17 KB)

Document describing the load capacities of the various appliances in multiple tests.

edgeBOX v4.6 Howtos

Introduction to NAT - Network Address Translation (486 KB)

Document explaining the Network Address Translation and what edgeBOX allows its users to do with this technology.

Firewall Access Control (219KB)

Diagram and explanation of the edgeBOX firewall and access control

Quick Phone Guide (236 KB)

Quick guide for operating the various telephony devices supported by edgeBOX.

IVR Editor HOW-TO Guide (2.5 MB)

This document gives a step-by-step guide to using the edgeBOX IVR Editor.

Phone Auto-Configuration How To (423KB)

Phone auto-configuration makes it simple to deploy phones onto your network

MS Exchange Click2Dial How-to (443.57 KB)

Guide to help install and use SIP TAP integrated with edgeBOX in order to provide Click2Dial service with TAPI enabled applications.

Configuration Guide - Linksys SPA962 and SPA 932 (1.16 MB)

Guide to help install and use SIP TAP integrated with edgeBOX in order to provide Click2Dial service with TAPI enabled applications.

edgeBOX Quality of Service (QoS) How-to Guide (511.44 KB)

How-to guide to help configure the edgeBOX QoS to take the best out of the network.

How to Manage Access Profiles (855KB)

Detailed description of how to get the most out of one of edgeBOX's most powerful features

VLAN Scenarios (387KB)

Typical operational scenarios in which VLANs are used

Hotbackup How To (323KB)

How to have a second edgeBOX ready to take over if first one fails

Backup and Restore - How-to Guide (236 KB)

How-to Guide detailing the process of using the Backup feature as well as the Restore process.

edgeExchange Quick Start Guide (1.51 MB)

Quick Start Guide for configuring and using the edgeExchange groupware package

edgeBOX v4.5 Howtos

Voip How-to (1.7MB)

Step by step guide on how to configure the VoIP service

How to configure edgeBOX as an Email Server (486KB)

Guide on how to configure the Email service. Contains an Outlook configuration example

Use Fax in edgeBOX (345KB)

How to configure Mail To Fax and Fax To Mail services

Use edgeBOX as a PDC (1MB)

How to configure edgeBOX to be a Primary Domain Controller for a Windows network

Web Configuration (278KB)

How to configure edgeBOX to be a Web server

VPN How to (1.71MB)

How to configure edgeBOX VPN services

edgeBOX v4.3 Howtos

VoIP How to (1.49MB)

Step by step guide on how to configure the VoIP service

E-mail configuration with Outlook (305KB)

Guide on how to configure the Email service. Contains an Outlook configuration example.

VPN Howto,IPSec, PPTP and L2TP (760KB)

How to configure edgeBOX VPN services

How to set up Virtual Hosts (309KB)

How to configure virtual hosts on edgeBOX's Web server

Sound banks
Sound banks are a set of voice prompts that you can upload through the web interface, replacing the ones that came with your edgeBOX. Refer to the User Manual for detailed instructions on how to install new sound banks.

German voice prompts (1.6MB)

Spanish voice prompts (2.2MB)

French voice prompts (1.7MB)

Brazilian Portuguese voice prompts (1.6MB)

British English voice prompts (4.4MB)

US English voice prompts (1.6MB)

Italian voice prompts (1.9MB)

For information regarding GPL Source Code present in edgeBOX and how to obtain it, please click here.