The edgeBOX provides a full business phone system (IP-PBX), plus email, web, fax, security, calendar, contact directory, and much more out of a single appliance that can be managed remotely through an easy-to-use interface.
As a small or medium business you increasingly need reliable and advanced communications (telephony and internet) services to thrive in a highly competitive market. You need to be always connected with your customers and employees and are expected to provide no less than excellent customer service. You need a communication solution that provides a competitive edge!
edgeBOX provides a communication solution for small businesses that was previously only available to big businesses at big business prices. The cost of an edgeBOX is a fraction of the cost of the 4 to 6 standalone devices that it replaces. Plus, the cost of ownership is an estimated 60% less due to the simplified installation and management that can be taken care of by non-IT staff. The entry-level edgeBOX (Office) supports up to 10 users and scales with the edgeBOX Enterprise to support up to 300 users.
Today, in order to address their business communication needs, many firms end up buying stacks of equipment from different vendors and providers.
The stack typically includes a business phone system, an internet router for connecting to the internet and a server for file sharing. Wireless (WiFi) access is also needed, and for security reasons, a firewall and a Virtual Private Network for telecommuters and branch offices. Email and web access need to be protected by antispam, antivirus and content filtering. Many firms also need shared contacts, calendars and tasks that can be synced with mobile devices as well ask desktops.
Adding all the equipment needed to provide these services soon turns into a nightmare to manage, requiring expensive support, leaving you exposed to security vulnerabilities, and requiring you to spend all your time dealing with multiple suppliers. With edgeBOX, all communication services are integrated in a single, reliable device that is easy to use, easy to manage and scalable. Equipment costs decrease to one-third and costs of maintenance to less than a half that of multi-device solutions and edgeBOX is future proof since it updates itself transparently through the internet as more features become available.
The advantages of a VoIP Phone System (Voice over Internet Protocol) range from cost saving to increased productivity and improved integration with IT systems.
Call costs can be slashed by up to 60% by routing standard phone calls through ITSPs (Internet Telephony Service Providers) and by making free calls over the internet between your offices and with remote workers.
VoIP Phone systems also bring you new and advanced features that were not possible in old systems. This includes integration with mobile phones, support for telecommuters and branch offices, integration with other applications such as vmail-to-email and fax-to-email, unified messaging and a lot more.
Another advantage is that a VoIP Phone system shares the same existing ethernet network used by computers in the office, therefore reducing the costs of cabling and making adds/moves/changes much easier.
One common concern about VoIP is quality and reliability. The edgeBOX addresses that concern by providing fallback connection to the PSTN (Public switched telephony network) so if the internet connection goes down, calls are routed transparently through the landline. The EdgeBOX can also be configured to use VoIP selectively for certain calls, such as intra-office (for free), branch office (for free), and international calls (at reduced rates).