Pioneering provider of broadband services to consumers and businesses to develop edgeBOX-based innovative service offering

Coimbra and Lisbon, Portugal, August 17th, 2006 – Critical Links, an international networking technology company, and Netcall, a pioneering VoIP phone and communication service provider, today announced a technological partnership to develop an innovative service offering to Netcall customers.

“Our companies are putting together their technological know-how to deploy leading edge, innovative communication solutions that deliver a clear competitive advantage to our customers” said Luis Ávila, Netcall Managing Director.

“VoIP is a great opportunity for portuguese businesses that want to stay competitive” stated João Carreira, Critical Links’ CEO “Netcall and Critical Links will bring to market a simple, fully integrated service, enabling businesses to profit from easy to manage, low TCO converged network Services” .

Critical Links is launching worldwide the award-winning edgeBOX 4.0, an innovative and cost-effective networking device providing complete converged voice and data network services for SME’s and Branch Offices. edgeBOX addresses a growing market opportunity for Telco’s and ISPs to deliver value-added managed services to their business broadband customers, increasing per subscriber revenues and providing customer retention.

About Critical Links
Critical Links (www.critical-links.com) is an international networking software company and provider of edgeBOX, a converged multi-function device or business gateway targeted at SMBs and Enterprise Branch Offices. edgeBOX is available in a wide range of scalable hardware platforms, including standard servers, and has the best feature to price ratio in the market, making it the ideal choice for cost savvy SMBs. edgeBOX typically replaces 4-7 single-function devices required to deliver an equivalent set of services, fully remotely managed, with significantly lower TCO. Network integrators market edgeBOX to enterprises for deployment at their branch offices, while Telecom Service Providers and Managed Services Providers offer it as a service to their SMB customers.
edgeBOX is available from business partners in the UK, Brazil, India, Singapore, China, South Africa and Portugal. Critical Links provides support and update services that keep edgeBOX secure and reliable.
Critical Links is a wholly owned subsidiary of Critical Software SA, established in 1998, with over 100 employees, headquarters in Portugal and subsidiary offices in the UK and USA. The company is CMMI Level 3 compliant and has a reputation for producing mission and business critical networking and telecoms solutions for the telecoms, public sector, industry, aerospace and defence markets, with customers such as Vodafone, Deutsche Telekom, Infineon Technologies, NASA, EADS and ESA.

About Netcall
Netcall (www.netcall.pt) was the first communication service provider in Portugal offering high quality, feature-rich broadband phone services to consumers and businesses. Netcall VoIP phone service allows thousands of customers in Portugal to use their broadband Internet connection to make and receive phone calls anywhere in the world. Founded in 2003, Netcall is privately held and based in Lisbon, Portugal.

For more information:
Carlos Taveira; Email: carlos-taveira@criticalsoftware.com