Press Releases

Critical Links Announces edgeBOX SoHo

FAIRFIELD, NJ, USA, April 02th, 2009 - Critical links , a global provider of unified voice, data and IT solutions for Small and Medium Businesses (SMBs), announced today the release of edgeBOX SoHo, a full-fledged version of its award winning edgeBOX aimed at small businesses of up to 10 users - the largest segment of the SMB market.

The edgeBOX SoHo appliance delivers an optimal ‘office-in-a-box’ solution for small businesses – the broadest feature set in the industry at a low initial investment. Some of the key features that would be available include VoIP/IP-PBX, Security firewall/VPN, email, web & print server, routing with quality of service (QoS), file back up and WiFi access point. Value-added edgePACKs providing collaboration tools and content management can also be deployed on the SoHo appliance. The edgeBOX SoHo is available immediately and has the usual range of interface options of the standard edgeBOX.

The edgeBOX has won numerous industry accolades recognizing its game changing potential for the small and medium businesses; it was awarded the best of open source at the Internet Telephony show in Miami recently. It replaces up to 6 distinct products at a small business and provides ‘big-business’ features that can be managed through an integrated simplified (non-technical) interface. More information on the edgeBOX can be found at

“We are pleased to offer the edgeBOX SoHo, bringing the feature rich capability of the edgeBOX at a very compelling price”, said Alex Sarin, VP of Product Management at Critical Links. “Given the current economic environment, we are mindful of the impact of costly investments by small businesses. What we have attempted to do is to significantly reduce the upfront investment without cutting the edgeBOX functionality; the customer can see a 60% reduction in operational costs and in fact this makes the edgeBOX SoHo a must-have, especially in this environment”.

The edgeBOX SoHo is part of the strategic response from Critical Links to creatively address the changes in the global economic environment and the impact it has on our customer segment.

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

For more information, contanct:
Abdul Kasim
973.276.9006 x1004