Press Releases

Critical Links Receives 2008 INTERNET TELEPHONY Excellence Award

Critical Links’ edgeBOX™ multi-service business gateway honored for the second year in a row for delivering exceptional VoIP/IP capabilities

FAIRFIELD, NJ, October 28th, 2008 - Critical Links , a global provider of unified voice, data and IT solutions for small and medium business (SMBs), announced today that for the second consecutive year, its edgeBOX™ multi-service business gateway (MSBG) solution is a recipient of an INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine. The 2008 INTERNET TELEPHONY Excellence Awards recognize those products and services that have excelled in the VoIP/IP communications industry and benefited customers.

Critical Links’ edgeBOX™ was selected by the CRN Test Center for offering “advanced enterprise-ready features that are normally not available to the SMB.” CRN has recognized the edgeBOX for its open source platform and ability to provide services including router, IP-PBX, QoS, file and print server, Wi-Fi, LDAP, Active Directory, RADIUS, firewall, network access control, Web filtering, Web server, VPN and FTP.

“Critical Links is honored to receive the 2008 INTERNET TELEPHONY Excellence Award,” said Abdul Kasim, vice president, Global Marketing and Business Development, Critical Links. “Customers are continuously demanding advanced VoIP/IP solutions, and this award further validates the edgeBOX capabilities to deliver on these requirements, while providing a complete networking infrastructure that is simple to install and maintain.”

The edgeBOX provides an MSBG solution for SMBs that includes a full-fledged IP telephony system, smoothly integrated with email, contact database, calendars, security, VPN, file sharing, and more. The voice and data services integration improves employee productivity, simplifies installation, maintenance and upgrades, and dramatically reduces equipment, communications, and maintenance costs for SMBs. It is available on a range of scalable platforms for companies from 10 to 300 users. edgeBOX can be fully managed remotely through a simple browser, which makes it specially suited for system integrators that want to get into the business of providing managed services to SMB customers.

“We are proud to present Critical Links with a 2008 INTERNET TELEPHONY Excellence Award. Their edgeBOX has proven its outstanding contribution to IP communications and delivers a winning solution for its customers,” said Rich Tehrani, editor-in-chief of INTERNET TELEPHONY.

“Taking risks to advance VoIP technology and provide real solutions has earned Critical Links recognition from the editors of INTERNET TELEPHONY and an INTERNET TELEPHONY Excellence Award. The edgeBOX has excelled in delivering a solution its customers are extremely pleased with and have offered their testaments of support,” said Greg Galitzine, editorial director of INTERNET TELEPHONY.

The 2008 INTERNET TELEPHONY Excellence Award winners are published in the October 2008 issue of INTERNET TELEPHONY magazine,

For more information, please visit

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

INTERNET TELEPHONY has been the VoIP Authority since 1998™. Since the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine has a circulation of 225,000 including passalong readers. For more information please visit


Keep up on our always evolving product features and technology. Enter your e-mail and subscribe to our newsletter.

Latest Tweets

Contact Us

  • Address: 103 Carnegie Center, Suite 300, Princeton, NJ 08450, USA

  • Phone: 973 276 9006

  • Fax: 973 276 9007

  • Email: