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Critical Links Announces Partnership with Innovative Computer Systems

FAIRFIELD, NJ, JANUARY 16, 2009 - Critical Links , a global provider of unified voice, data and IT solutions for SMBs, today announced a partnership with Innovative Computer Systems (ICS) serving New York, New Jersey and Connecticut. Through this reseller agreement, Critical Links’ edgeBOX will be made available to ICS customers in the tri-state area that are looking for a manageable, multi-service component to help standardize and simplify their networks and an IT team to install and support their entire infrastructure.

Founded in 1994, Innovative Computer Systems is a full service Information Technology (IT) provider specializing in the SMB arena. ICS provides SMBs with expertise spanning today’s cutting-edge technologies including: server and applications software, PC and MAC Workstations, E-mail, unified messaging, faxing, firewalls, routers, switches, peripherals, voice and data cabling, and VOIP and PBX telephony systems.

“ICS will be working closely with Critical Links to ensure the edgeBOX™ becomes a key component in our arsenal of technology solutions for SMBs,” said Stephen Gerbino, president, Innovative Computer Systems. “With edgeBOX in our tool-kit, we further strengthen our ability to design, implement, and maintain smart and practical networking infrastructures that provide growing business owners with the voice, data and IT technologies and services they need at a price level that meets their budget.”

The edgeBOX provides a Multi-Service Business Gateway solution for SMBs that includes a full-fledged IP telephony system, smoothly integrated with email, contact database, calendars, security, VPN, file sharing, and more. The voice and data services integration improves employee productivity, simplifies installation, maintenance and upgrades, and dramatically reduces equipment, communications, and maintenance costs for SMBs. It is available on a range of scalable platforms for companies from 10 to 300 users. edgeBOX can be fully managed remotely through a simple browser, which makes it specially suited for system integrators that want to get into the business of providing managed services to SMB customers.

“ICS knows what it means to serve the needs of SMB customers that lack the budget and technical skills to deploy costly IT infrastructures,” said Jim Brennan, executive vice president, sales and support, Critical Links. “Their expertise in serving this market make them an ideal reseller for the edgeBOX, which brings advanced voice, data and IT capabilities downstream at an affordable price point, so this customer base can more effectively compete in a business world that requires the ability to reach across the globe.”

About Innovative Computer Systems

Innovative Computer Systems strives to be a best-in-class, full service Information Technology (IT) provider specializing in the Small-to-Midsize Business (SMB) arena. To meet that goal our executive team, with over a century of combined technology and management experience, ensures that Innovative Computer Systems is staffed with experts in all aspects of today’s cuttingedge technology including: Server & Applications Software, PC and MAC Workstations, E-mail, Unified Messaging, Faxing, Firewalls, Routers, Switches, Peripherals, Voice & Data Cabling, and VOIP & PBX Telephony Systems. Please visit us at for additional information.

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

Editors Notes:

1. All brands and names may be trademarks of their respective companies.

For more information, contact:
Jay Russo
LVA Communications


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