Press Releases

Critical Links Announces Partnership with Falcon Technology to Deliver Advanced Communications Infrastructure for Healthcare Organizations

Falcon Technology employs edgeBOX to deliver organizational efficiency and to maximize patient safety.

FAIRFIELD, NJ, February 17th, 2009 - Critical links , a global provider of unified voice, data and IT solutions for SMBs, announced today that it has entered into a reseller agreement with Falcon Technology where its flagship product, the edgeBOX™, and companion edgePACKs will be made available to support Falcon Technology’s healthcare information technology customers in the Pacific Southwest region of the U.S.

Falcon Technology (FTI) delivers comprehensive technology solutions and services for businesses, healthcare organizations, non-profit organizations, schools, and military units throughout the western United States. FTI specializes in providing server, computer, network and telephone hardware paired with full installation and support services, as well as corporate Web sites and electronic medical records systems hardware.

Critical Links’ edgeBOX™ is a multi-service business gateway appliance, which provides a full fledged VOIP/ IP-PBX and a host of data and IT services in a single device, while dramatically reducing complexity and deployment costs. edgePACKs are optional plug in modules for edgeBOX that add functionality for particular vertical markets, such as health care. edgePACKs are fully integrated with edgeBOX and link with functions such as network access control, security, web server and mail server.

“We were looking for a strong, tested product to support our ongoing endeavor to make it easy for our customers to access and manipulate medical records with security and confidence,” said Russell Suzuki, president and CEO of Falcon Technology. “Critical Links’ edgeBOX provides our clients with the ability to manage their electronic medical records quickly, efficiently and safely. It’s a great product. We are happy to be working with Critical Links.”

Both the edgeBOX, and edgePACKs can be managed remotely without on-site intervention meaning no on-site knowledge of the technology is required.

“Falcon Technology is in the business of providing easy to deploy, simple to manage solutions for doctors, nurses, technicians, and administrators of healthcare organizations, and we feel this partnership brings a strong new option to these customers,” said Jim Brennan, vice president, sales and support, Critical Links. “In order to provide the highest levels of service to their patients, these healthcare professionals need an IT infrastructure that enables them to effectively communicate and have ready access to records and information. Our edgeBOX and edgePACKs make that possible without the burden of having to install or manage a complex system."

The edgeBOX™ replaces up to 8 specialized solutions with a single integrated device, providing SMB customers with a complete networking infrastructure that is simple to install and configure, easy to maintain and upgrade and can be managed remotely. Customers can leverage edgeBOX™ services ranging from VOIP, IP-PBX, VPNs, security, NAC and QoS as well as web server, e-mail server and data storage. It is available on a range of scalable platforms that support up to 300 users.

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

About Falcon Technology Inc.

Falcon Technology Inc. ( ) is a veteran-owned company based in North Las Vegas, NV dedicated to delivering advanced healthcare solutions and business process outsourcing, training, and consulting services to public and private sector healthcare organizations.

Editors Notes:

1. All brands and names may be trademarks of their respective companies.

For more information, contact:

Jay Russo
LVA Communications