Press Releases

Critical Links Announces $3.8 M Funding To Further Leadership in Delivering ICT Solutions for Small/Medium Businesses and Schools

BCP Capital and CGD Capital join investor ranks to fuel growth in rapidly growing markets.

FAIRFIELD, NJ, USA, September 16th, 2009 - Critical links a global provider of unified voice, data and IT solutions for Small & Medium Businesses (SMBs) and Schools, announced today that it has secured a new round of funding of US $3.8 Million to consolidate its leadership position in key market segments including managed services (through Service Providers) and the expanding Education market.

The new round of funding was facilitated by existing VC firms and shareholders - Critical SGPS, ASK Capital, ChangePartners and InovCapital, and joined by new VC funds, BCP Capital and CGD Capital. The funding will be used to continue global growth in the fast-growing managed services market, and also strengthen Critical Links’ position as a pioneer of unified, IP-based School 2.0 Platforms.

"Critical Links has a great track record of innovation and is poised for a leading position in key segments such as the education market, that is growing exponentially," said Joao Correia de Matos of InovCapital. "Critical Links’ solid reputation and established partnerships, combined with the demonstrated value its products have added in the marketplace gives us the confidence to support this initiative", he added.

"This new round of funding will help reinforce our leadership position with service providers delivering managed services to SMBs, as well as to drive deeper in the emerging market for school servers and platforms," commented Joao Carreira, CEO, Critical Links. "We are determined to build upon our recent success in the world’s largest school modernization program"

The edgeBOX unified communications platform is a purpose built solution for service providers to enable them to offer the widest range of value added telecom and IT services (such as VOIP/PBX, VPN/Security, Storage Back-up, Email/File/Print Server etc) to SMBs economically. The edgeBOX education portfolio is comprised of the edgeBOX Classroom Server™ and the edgeBOX School Server™. These platforms offer a host of communications, collaboration and administration capabilities necessary in Schools 2.0, including a comprehensive set of voice and data networking tools. They also support full-fledged learning management, client management, asset management and a student information system.

The edgeBOX has been deployed at over 1200 schools in one of the world’s programs and has been recognized with numerous industry awards.

More information on the edgeBOX unified communications platform can be found at Additional information on the education portfolio and Critical Links’ education initiatives can be found at the new School 2.0 portal:

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

For more information, contanct:
Abdul Kasim, VP Marketing
973.276.9006 x1004
Carlos Taveira
Get Global, Marketing Communications Consultancy
351 213502551
351 918711884