Press Releases

Critical Links’ State-of-the-Art SME Portfolio to be Showcased at the IDC Enterprise Communications Show

Critical Links, a co-sponsor for the IDC Enterprise Communications event, will showcase its edgeBOX – a sophisticated “office-in-a-box” solution for small and medium enterprises (SME), on March 9 in Lisbon, Portugal.

FAIRFIELD, NJ, March 5th, 2010 - Critical Link, a global provider of unified voice, data, security and IT solutions for SMEs, announced today that it will be demonstrating its edgeBOX UC (Unified Communications) platform at the IDC event on “UC and IP for enterprises” in Lisbon, Portugal on March 9, 2010. Critical Links is one of the sponsors for this IDC event, which includes a forum on the latest developments in IP & Unified Communications and how these developments are driving business benefits and growth.

Critical Links will also present a case study on “Affordable and Scalable Unified Communications for SME's and Branch Offices” led by Vasco Correia, head of EMEA sales, at the discussion forum.

The IDC event aims to show key decision makers and business participants how, when and under what circumstances the unified communications solutions and integration infrastructure for IP communications can streamline business processes and create competitive advantage by reducing communication costs and increasing the productivity of human resources.

"We are excited to share our edgeBOX portfolio and its value proposition with the participants at the IDC event in Lisbon; we have incorporated several new features that enhance business productivity and will demonstrate them at the show" said Vasco Correia, head of EMEA sales at Critical Links. “We look forward to welcoming guests to our booth so they can discover the power of our UC portfolio for SMEs”.

This IDC event will feature many case studies and discussions highlighting the benefits of UC (Unified Communications) and how the IP based solutions that make UC possible at very affordable prices to SMEs, are driving business growth and becoming an engine for business innovation in a global economy that is recovering from deep recession.

The Critical Links’ edgeBOX provides a Multi-Service Business Gateway solution for SMEs that includes a full-fledged IP telephony system, smoothly integrated with email, web access, contact database, presence, calendars, security, router, VPN, file sharing, and much more. The voice and data services integration improves employee productivity, simplifies installation, maintenance and upgrades, and dramatically reduces equipment, communications, and maintenance costs for SMEs. It is available on a range of scalable platforms for companies from 10 to 300 users. edgeBOX can be fully managed remotely through a simple browser, which makes it especially suited for system integrators that want to get into the business of providing managed services to SME customers.

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

Contact information:
Abdul Kasim, VP Marketing
973.276.9006 x1004
Carlos Taveira
Get Global, Marketing Communications Consultancy
351 213502551
351 918711884