Press Releases

Critical Links’ State-of-the-Art Unified Communications Portfolio to be Exhibited at the UK Convergence Summit

Critical Links will showcase its award-winning edgeBOX – a comprehensive and robust “office-in-a-box” solution for service providers to deliver UC managed services to SMBs, at the Convergence Summit North 2010 in Manchester, UK on March 16-17.

FAIRFIELD, NJ, March 11th, 2010 - Critical Link, a global provider of unified voice, data, security and IT solutions for SMBs, announced today that it will showcase its edgeBOX UC (Unified Communications) platform at the Convergence Summit North 2010 in Manchester, UK on March 16-17. Critical Links is a leading provider of UC platforms for Small and Medium Businesses and for service providers who want to bring managed UC services to SMBs. UC or Unified Communications is defined as communications technology (Voice, Video and Data) that is integrated with desktop applications such as presence, conferencing and unified messaging on an integrated software platform, and Critical Links’ edgeBOX brings much more than this to SMBs through a converged voice and data platform and fully integrated applications such as edgeDESKTOP and edgeEXCHANGE.

This summit is organized by Comms Business, a leading magazine in the communications sector with its head office in Kent, UK. This event is expected to attract close to 2000 people this year. The summit was launched in 2002 as an annual educational platform addressing the issues of voice and data convergence and has since grown into a large exhibition that brings together voice, mobile and data resellers and major suppliers and vendors of convergence platforms and products.

"We are excited to bring our edgeBOX UC platform and its unique value proposition to the attendees at the Convergence Summit in London; edgeBOX has several new features that enhance business productivity for SMBs and remote management capabilities for service providers. We will demonstrate these at the summit" said Vasco Correia, head of EMEA sales at Critical Links. “We look forward to welcoming visitors to our stand so they can experience the power of our UC portfolio for SMBs and service providers”.

The Critical Links’ edgeBOX provides a Multi-Service Business Gateway solution for SMBs that includes a full-fledged IP telephony system, smoothly integrated with email, web access, contact database, presence, calendars, security, router, VPN, file sharing, and much more. The voice and data services integration improves employee productivity, simplifies installation, maintenance and upgrades, and dramatically reduces equipment, communications, and maintenance costs for SMBs. It is available on a range of scalable platforms for companies from 10 to 300 users. edgeBOX can be fully managed remotely through a simple browser interface, which makes it especially suited for system integrators that want to get into the business of providing managed services to SMB customers.

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: or

Contact information:
Abdul Kasim, VP Marketing
973.276.9006 x1004
Carlos Taveira
Get Global, Marketing Communications Consultancy
351 213502551
351 918711884