Press Releases





Critical Links and Kisan Telecom Partner to Bring State-of-art ICT Solutions for Small and Medium Enterprises to the Republic of Korea (Seoul)

FAIRFIELD, NJ, March 25th, 2010 - Critical Link, a global provider of unified voice, data, security and IT solutions for small and medium enterprises (SMEs), today announced a value-added distributor and service partnership agreement with Kisan Telecom, a leading manufacturer and distributor of communication equipment in Korea.

Kisan Telecom is the latest addition to Critical Links’ world-wide value-added distributor network and will represent Critical Links in Korea, a highly mature market for unified and wireless communications. Critical Links will provide 24/7 support and various service level agreements to Kisan’s SME customers and resellers, while some of the Kisan employees will be trained as edgeBOX-certified engineers. Kisan will also provide inventory and logistical support to edgeBOX resellers in Korea.

Kisan Telecom Co. Ltd is a publicly traded company in Korea and operates two business divisions. The Mobile Telecommunication System division focuses on the provision of repeaters and related systems in radio and WiMax. The Wired Network System division develops and markets voice-over Internet protocol (VoIP) devices, access gateways, multi service provisioning platform (MSPP) devices and quality of service (QoS) routers. The Company also provides installation services and system integration services.

Kisan has picked edgeBOX as their SME infrastructure platform of choice, as it combines all SME voice and data requirements on a single, stable and scalable platform, with an easy-to-use management interface that is consistent across all services and form factors. edgeBOX also provides enterprise-grade features and remote management capabilities for SME managed service provides.

“We are excited to partner with Critical Links and have the scalable, multifaceted edgeBOX platform as part of our small and medium business portfolio. edgeBOX is an ideal unified voice and data solution for cash-strapped small businesses and medium-sized businesses trying to cut IT costs drastically, without compromising on the quality of services. With Critical Links’ fantastic 7X24 support program, and continuous improvements, we are confident that edgeBOX will be a huge success in the Korean market”, Commented Inseok Lee, Director of Operations at Kisan Telecom.

The edgeBOX provides a Multi-Service Business Gateway solution for SMEs that includes a full-fledged IP telephony system, smoothly integrated with email, contact database, calendars, security, router, VPN, file sharing, and more. The voice and data services integration improves employee productivity, simplifies installation, maintenance and upgrades, and dramatically reduces equipment, communications, and maintenance costs for SMEs. It is available on a range of scalable platforms for companies from 10 to 300 users. edgeBOX can be fully managed remotely through a simple browser, which makes it especially suited for system integrators that want to get into the business of providing managed services to SME customers.

“We are excited by this opportunity to partner with a leader like Kisan Telecom and bring the value of edgeBOX to small and medium businesses in Korea”, commented Joao Carreira, CEO at Critical Links. “The edgeBOX has established its leadership around the world in delivering value-added unified communication solutions at a fraction of the cost of traditional solutions. We are confident that the partnership with Kisan will allow us to expand our SMB footprint in Korea and eventually be the leading SMB infrastructure platform in that market. With the edgeBOX, SMBs in Korea can enjoy state-of-the art capabilities affordable only to large enterprises until now”.

About Critical Links

Critical Links is a global provider of converged voice, data and IT solutions for small and medium businesses (SMBs) that dramatically simplify and cost-reduce by consolidating over a single scalable and fault-tolerant platform.

Critical Links’ flagship product, the edgeBOX™, is an award-winning multi-function gateway appliance that includes VoIP/IP-PBX, VPNs, security, NAC, QoS and a WiFi access point as well as a fax server, web server, e-mail server, print server and data storage. It is available on a range of hardware platforms that support up to 300 users, with different form factors and a host of broadband interfaces such as BRI/PRI(T1/E1), FX0/FXS, Ethernet, etc. Critical Links typically serves SMBs through a global network of VARs, System Integrators, OEMs and Service Providers. For more information: www.critical-links.com or info@critical-links.com.

About Kisan Telecom

Kisan Telecom Co., Ltd. is a Korea-based company engaged in the manufacturing of communication equipment for customers world-wide. The Company operates two business divisions. The Mobile Telecommunication System division focuses on the provision of repeaters and related systems, including radio frequency (RF) repeaters, optical repeaters, frequency shifting repeaters, feedback cancellation high power RF repeaters, WiBro repeaters, satellite digital multimedia broadcast (DMB) gap fillers and echo cancellers. The Wired Network System division develops and markets voice-over Internet protocol (VoIP) devices, access gateways, multi service provisioning platform (MSPP) devices and quality of service (QoS) routers. The Company also provides installation services and system integration services. For more information visit, http://www.kisantelecom.com/ or contact on 82-2-3433-8323 or via email bosco@kisantel.co.kr

Contact information:
Abdul Kasim, VP Marketing
Critical-Links
akasim@critical-links.com
973.276.9006 x1004
www.critical-links.com/PR
Carlos Taveira
Get Global, Marketing Communications Consultancy
351 213502551
351 918711884
carlos.taveira@getglobal.pt